Privacy policy

Privacy Policy

DIGITALYSM | Digital Marketing & Growth

Last updated: November 4, 2026

At DIGITALYSM, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit our website at https://digitalysm.com, submit an inquiry, request a consultation, communicate with us, or use our digital marketing services.

Our website is powered by Shopify. We process personal data in accordance with applicable data protection laws, including Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR).

1. Who We Are and Data Controller

DIGITALYSM is a digital marketing brand based in Slovakia, providing marketing, creative, website development, and business growth services to clients internationally.

For the purposes of applicable data protection legislation, the individual responsible for determining the purposes and means of personal data processing is:

Data Controller: Yulia Katz
Location: Slovakia
Email: hello@digitalysm.com
Website: https://digitalysm.com

DIGITALYSM is not currently registered as a separate legal entity. Personal data is processed under the responsibility of the individual identified above.

2. Personal Information We Collect

Depending on how you interact with our website and services, we may collect:

Contact information: Your name, email address, telephone number, and other contact details you voluntarily provide.
Business information: Company name, business website, industry, marketing objectives, and information submitted through consultation or inquiry forms.
Communications: Messages, questions, requests, and other information shared when contacting us.
Newsletter information: Email address and subscription preferences, where newsletter subscriptions are offered.
Technical information: IP address, browser type, device information, referring pages, and website interaction information, where collected.
Cookies and analytics information: Website usage data, cookie preferences, and advertising interaction information, where the relevant technologies are implemented.

We aim to collect only information reasonably necessary for the purposes described in this Privacy Policy.

Please avoid submitting sensitive personal information through general inquiry forms unless specifically requested and necessary.

3. How We Collect Personal Information

We may collect personal information:

Directly from you: When you complete a contact form, request a consultation, subscribe to communications, or contact us.
Automatically: Through website functionality, server logs, cookies, and similar technologies.
Through service providers: When authorised technology providers process information in connection with our website or services.
Through business communications: When you communicate with us about potential or existing projects.

4. How and Why We Use Personal Information

We process personal information for the following purposes and legal bases:

Responding to inquiries and consultation requests

To respond to messages, understand your business requirements, arrange consultations, and prepare service proposals.

Legal basis: Article 6(1)(b) GDPR, where processing is necessary to take pre-contractual steps at your request, or Article 6(1)(f) GDPR, where legitimate interests apply.

Providing our services

To manage client relationships, communicate about projects, and deliver agreed services.

Legal basis: Article 6(1)(b) GDPR or Article 6(1)(f) GDPR, as applicable.

Marketing communications

To send newsletters, updates, and information about our services where permitted by applicable law.

Legal basis: Article 6(1)(a) GDPR where consent is required, or another applicable lawful basis.

Website functionality and security

To operate and maintain our website, prevent misuse, troubleshoot technical issues, and protect our systems.

Legal basis: Article 6(1)(f) GDPR, where applicable.

Analytics and advertising measurement

To understand website performance, evaluate marketing campaigns, and improve our services.

Legal basis: Article 6(1)(a) GDPR where consent is required.

Legal compliance

To comply with applicable legal and regulatory obligations.

Legal basis: Article 6(1)(c) GDPR.

Where we rely on legitimate interests, we consider those interests against the rights and freedoms of individuals.

5. Marketing Communications

If you voluntarily subscribe to our newsletter or otherwise provide valid permission to receive marketing communications, we may send information about digital marketing, advertising, business growth, technology, and our services.

Submitting a contact form or requesting a consultation does not automatically constitute consent to receive promotional emails.

You can unsubscribe from marketing communications at any time using the unsubscribe option provided in our emails or by contacting hello@digitalysm.com.

Withdrawal of consent does not affect processing carried out lawfully before withdrawal.

6. Shopify and Third-Party Service Providers

Our website is hosted and operated using Shopify, which provides website infrastructure, security features, and functionality that may include contact form processing.

Shopify may collect and process certain personal information in connection with website operation and its services.

For additional information about Shopify's privacy practices, please visit:

https://www.shopify.com/legal/privacy/app-users

Depending on our website configuration and business operations, we may also use third-party service providers for:

Website hosting and technical infrastructure.
Email delivery and communications.
Contact form processing.
Customer relationship management.
Website analytics and performance measurement.
Advertising and marketing measurement.
Website security and operational support.

Where implemented, these technologies may include Google Analytics 4, Google Tag Manager, and Meta Pixel.

We share personal information with service providers only where reasonably necessary for the relevant purposes or otherwise permitted by applicable law.

We seek to apply appropriate contractual, technical, and organisational safeguards when third parties process personal information on our behalf.

We do not sell personal information.

7. International Data Transfers

Some service providers may process or store personal information outside the European Economic Area (EEA).

Where international transfers are subject to GDPR restrictions, we rely on appropriate safeguards required by applicable law, which may include:

European Commission adequacy decisions.
Standard Contractual Clauses approved by the European Commission.
Other legally recognised transfer mechanisms.

You may request additional information about applicable safeguards by contacting hello@digitalysm.com.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal and regulatory requirements.

Contact inquiries: Information is retained for the period reasonably necessary to respond to inquiries, manage communications, and evaluate potential business relationships.

Client information: Relevant information is retained during the business relationship and afterward where necessary to meet legal obligations, resolve disputes, or establish, exercise, or defend legal claims.

Newsletter information: Subscription information is retained while a subscription remains active. Limited information may be retained afterward where necessary to demonstrate consent or respect unsubscribe requests.

Analytics and cookie information: Retention depends on the technologies used, their configured settings, applicable consent, and legal requirements.

When information is no longer necessary, we delete, anonymise, or securely dispose of it, subject to applicable legal obligations.

9. Your Rights Under the GDPR

Subject to applicable legal conditions, you may have the right to:

Request access to personal information held about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Request restriction of certain processing activities.
Object to processing based on legitimate interests.
Object to direct marketing.
Request data portability where applicable.
Withdraw consent at any time where processing is based on consent.
Exercise rights relating to certain solely automated decisions, where applicable.

To exercise your rights, please contact:

hello@digitalysm.com

We will respond within the time limits established by applicable data protection legislation, generally within one month, subject to lawful extensions.

You also have the right to lodge a complaint with a competent data protection supervisory authority.

In Slovakia, the relevant authority is:

Personal Data Protection Office of the Slovak Republic

https://dataprotection.gov.sk

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to maintain functionality, support security, analyse website traffic, and measure advertising effectiveness.

Strictly necessary cookies

These support essential website functionality and security and may operate without consent where permitted by law.

Analytics cookies

Where implemented, these help us understand website usage, visitor interactions, and performance.

Advertising and marketing technologies

Where implemented, these may help us evaluate advertising campaigns and measure marketing effectiveness.

Non-essential cookies and similar technologies requiring consent under applicable law will be activated only after valid consent has been obtained.

Where a cookie preference management system is available, visitors can manage their preferences and withdraw consent through that system.

Visitors may also manage or delete cookies through their browser settings.

Additional information about specific cookies and tracking technologies may be provided through our cookie preferences interface or a separate Cookie Policy.

11. Children's Privacy

Our website and services are intended for businesses and adults seeking professional digital marketing services.

We do not knowingly collect personal information directly from children.

If we become aware that personal information has been collected from a child without an appropriate legal basis or required authorisation, we will take reasonable steps to delete the information.

Parents or legal guardians may contact hello@digitalysm.com regarding personal information submitted by a child.

12. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, or external services.

These websites operate independently and may have their own privacy policies and data processing practices.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

We are not responsible for the privacy practices of independent third-party websites.

13. Data Security

We take appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, destruction, or loss.

Depending on the processing activity, these measures may include secure website connections, access controls, account security procedures, and appropriate safeguards with service providers.

Although we take reasonable precautions, no method of internet transmission or electronic storage can guarantee absolute security.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technologies, data processing activities, or applicable legal requirements.

The updated policy will be published on our website with a revised "Last updated" date.

Where required by applicable law, we will provide additional notice or request renewed consent.

15. Contact Us

For questions about this Privacy Policy, our privacy practices, or requests concerning your personal data, please contact:

DIGITALYSM